Lafferty Group 

In Associoation With

 Indonesian Banking Development Institute

Present:

GLOBAL RETAIL BANKING AND CARDS & PAYMENTS BRIEFINGS

On behalf of Lafferty Group and LPPI, you are cordially invited to attend a day of global industry briefings on retail banking and cards and payments at LPPI’s office in Jakarta on Thursday 23 February. We would be most honoured to welcome you and your colleagues to both sessions, which will be highly interactive.

The factors leading to the current financial crisis in Europe and North America will feature prominently in both briefings – and we will set out the case for moving away from sales-driven retail banking and instead developing retail banking as a profession, similar to accountancy and law. The role that Lafferty Group’s new academies - The International Academy of Retail Banking and the International Academy of Cards & Payments – can play will also be discussed.


09:00-12:00 BRIEFING 1: GLOBAL RETAIL BANKING TRENDS

This session will explore notable movements in the global retail banking industry.

Highlights include:

• Trust at all-time low in West 
• The quest for a better model to meet customer needs 
• How can trust be restored?
• Universal banking model under threat in Europe
• UK chooses ring-fencing of retail - going 75 percent of the way towards full separation
• "Bad practice to build investment banks on back of retail banks"
• EU establishes high-level study group on structure of banking
• Hollande promises separation in France
• Regulators seize much more power
• Retail banking should be a profession, like accountancy and law

12:00-14:00 LUNCH


14:00-17:00 BRIEFING 2: GLOBAL CONSUMER CARDS AND PAYMENTS TRENDS

This session will explore trends in the global consumer payments industry going into 2012 and beyond.

Highlights include:

• Global issuer rankings
• Profitability of credit cards
• Networks
• Debit POS and interchange
• Alternative payments
• Customer loyalty 
• Acquiring

Please mark your calendar for these unique events where you can consider perspectives from Lafferty, update your knowledge and have your questions answered.

Please RSVP, stating which sessions you would like to join and whether you will be staying for lunch, by Thursday 09 February 2012 to:

Evelyn Hunter-Jordan
E: evelyn.hunter-jordan@lafferty.com
T: +44 203 008 5283
M: +44 77252 43821

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About the IARB and IACP

The IARB and IACP are founded on the belief that retail banking and cards & payments should be professions. They are professional bodies with a code of conduct comparable to the world’s leading accounting bodies. Guided by a global advisory board of distinguished academics, senior retail bankers and cards and consumer finance executives - and drawing on 30 years of Lafferty Group’s experience providing research and intelligence to the industry - the two academies are subject to the academic oversight of Maastricht School of Management.

The academies operate worldwide through partnerships with leading banking academies, cards and payments associations, universities and business schools – each of which provides joint accreditation in the relevant market to the diplomas and certifications. We have partnered with LPPI in Indonesia, a prominent banking development institute.

Lafferty Group, One Lyric Square, London, W6 0NB, United Kingdom.
e: enquiries@lafferty.com | t: +44 (0)20 3008 5266